Refund policy

No Refund or Exchange Policy

Effective Date: 08/26/2025
Thank you for shopping with Sonora Silverworks. Please read this policy carefully before making your purchase.

All Sales Are Final

Due to the nature of our products and to ensure the highest level of quality and customer satisfaction, all sales are final. We do not offer refunds or exchanges for any products purchased through our store.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 2 business days of receiving your order. We will gladly work with you to resolve the issue. To process your claim, please provide the following:

• A clear photo of the damaged item(s)
• Your order number
• A brief description of the issue

We may offer a replacement in cases where the product arrives damaged or defective, at our sole discretion.

Order Cancellations

Once an order is placed, it cannot be modified or canceled. Please ensure that all details are correct before completing your purchase.

Contact Us

If you have any questions about this policy, feel free to reach out to me at:

📧 sonorasilverworks@gmail.com